Home / Course catalog / Introduction to the balanced scorecard (MM.04)

Management

Introduction to the balanced scorecard (MM.04)


Description
Kaplan and Norton's Balanced Scorecard approach encourages businesses to analyze and report performance based on four key perspectives - financial, customers, internal processes and organisational capacity.

This short course provides an overview of the balanced scorecard model.
Content
  • Introduction to the balanced scorecard
  • Tech Challenge - Balanced Scorecard (Part 1)
  • Tech Challenge - Balanced Scorecard (Part 2)
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever